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Startup Chief of Staff vs Chief Operating Officer (COO) vs Chief of Staff in Small Business

Writer: Zaharo TsekourasZaharo Tsekouras

Primary Role:

Startup Chief of Staff: Strategic partner and advisor, aligning and executing organizational goals

Chief Operating Officer (COO): Manages day-to-day operations of the company

Chief of Staff in Small Business: Similar to Startup Chief of Staff, but in a smaller business context

Reporting Relationship:

Startup Chief of Staff: Reports to CEO, with a broader reporting structure

Chief Operating Officer (COO): Typically reports to CEO or President

Chief of Staff in Small Business: Reports to the business owner or CEO

Scope of Responsibilities:

Startup Chief of Staff: Broad, including strategic planning, team management, and cross-functional initiatives

Chief Operating Officer (COO): Oversees all operational activities (finance, HR, etc.)

Chief of Staff in Small Business: Broad, tailored to the needs of a small business

Decision-Making Authority:

Startup Chief of Staff: Significant, delegated authority for executive decisions

Chief Operating Officer (COO): Significant authority over operations

Chief of Staff in Small Business: Significant, especially in strategic and operational decisions

Strategic Planning:

Startup Chief of Staff: Active in development and execution of strategic plans

Chief Operating Officer (COO): Involved in the strategic planning process and responsible for implementing the strategy at an operational level

Chief of Staff in Small Business: Active in shaping and executing business strategy

Team Management:

Startup Chief of Staff: Manages cross-functional teams and projects

Chief Operating Officer (COO): Manages multiple teams or departments across the organization

Chief of Staff in Small Business: Manages or coordinates with small business teams

Meeting Involvement:

Startup Chief of Staff: Actively participating, presenting, and driving decisions

Chief Operating Officer (COO): Often leads meetings related to operations and strategy implementation

Chief of Staff in Small Business: Active in business meetings, contributing to decisions

Project Management:

Startup Chief of Staff: Oversees large, complex projects impacting the organization

Chief Operating Officer (COO): Oversees large-scale projects that affect multiple areas of the company

Chief of Staff in Small Business: Leads key business projects and initiatives

Communication:

Startup Chief of Staff: Represents the executive internally and externally

Chief Operating Officer (COO): Responsible for communicating decisions and strategies to the teams they manage and the broader organization

Chief of Staff in Small Business: Acts as a key communicator for the small business

Professional Development:

Startup Chief of Staff: Broadens strategic leadership and management skills

Chief Operating Officer (COO): Focuses on the professional development of the teams they manage

Chief of Staff in Small Business: Develops skills in managing a small business environment

 
 
 

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