Chief Operating Officer (COO)

Roles and Responsibilities

Primary Role:

Manages day-to-day operations of the company

Reporting Relationship:

Typically reports to CEO or President

Scope of Responsibilities:

Oversees all operational activities (finance, HR, etc.)

Decision Making Authority:

Significant authority over operations

Strategic Planning:

Involved in the strategic planning process and responsible for implementing the strategy at an operational level

Team Management:

Manages multiple teams or departments across the organization

Meeting Involvement:

Often leads meetings related to operations and strategy implementation

Project Management:

Oversees large-scale projects that affect multiple areas of the company

Communication:

Responsible for communicating decisions and strategies to the teams they manage and the broader organization

Professional Development:

Focuses on the professional development of the teams they manage